Terms and Conditions

1. Acceptance of Terms

By accessing or using the services provided by New Jersey Rush ("Company," "we," "us," or "our"), including our website at newjerseyrush.com and all related services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use our services.

2. Services

New Jersey Rush provides professional process serving, court filing, document retrieval, and related legal support services throughout New Jersey. We are not a law firm and do not provide legal advice. All services are performed in compliance with applicable New Jersey Rules of Court and state law.

3. Service Requests and Authorization

By submitting a service request through our website, phone, or email, you authorize New Jersey Rush to begin service of process or other requested legal support services on your behalf. You represent and warrant that you have the authority to authorize such service and that all information provided is accurate and complete.

4. Pricing and Payment

Service fees are based on the type of service, priority level, and location. Standard pricing is available on our website and may be updated at any time. Custom quotes may be provided for complex or high-volume requests. Payment is due upon completion of service unless other arrangements have been made in advance.

5. Rush and Same-Day Services

Rush and same-day service fees are non-refundable once a process server has been dispatched. We make every reasonable effort to complete rush and same-day requests within the requested timeframe, but completion times are not guaranteed due to factors outside our control (e.g., subject availability, access to premises, weather conditions).

6. Service Attempts and Due Diligence

Standard service includes up to three (3) attempts at different times and days to effect personal service. If service cannot be completed after diligent efforts, we will provide a detailed affidavit of non-service documenting all attempts made. Fees for attempted service are non-refundable as they cover the time and effort of our process servers.

7. Affidavits of Service

Upon completion of service, we provide a sworn affidavit of service (proof of service) detailing the manner, date, time, and location of service. Affidavits are delivered electronically by default. Notarized originals and physical delivery are available upon request for an additional fee.

8. Client Responsibilities

Clients are responsible for providing accurate and complete information regarding the subject to be served, including correct names, addresses, physical descriptions, and any known scheduling information. Incomplete or inaccurate information may result in delays or inability to complete service. New Jersey Rush is not liable for failed service due to incorrect information provided by the client.

9. Communications

By providing your contact information, you consent to receive communications from New Jersey Rush related to your service requests via phone, email, and text message. Our telephone services are provided through RingCentral, a third-party business communications platform. By providing your phone number, you consent to receiving calls and text messages regarding your case status, scheduling, and service updates. Message and data rates may apply. For details on how call data is handled, please review our Privacy Policy.

10. Limitation of Liability

New Jersey Rush's liability for any claim arising from our services shall not exceed the total fees paid for the specific service request in question. We are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to missed court deadlines, case dismissals, or adverse legal outcomes resulting from delays or inability to complete service.

11. Cancellations and Refunds

Standard service requests may be cancelled for a full refund if no service attempts have been made. Once a process server has been dispatched, rush and same-day fees are non-refundable. Partial refunds may be issued at our discretion for standard service requests cancelled after the first attempt.

12. Confidentiality

We treat all client information and case details as confidential. Information is shared only with assigned process servers and authorized personnel as necessary to complete the requested service. We do not sell, rent, or disclose client information to third parties except as required by law or as described in our Privacy Policy.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New Jersey. Any disputes arising from these terms or our services shall be resolved in the courts of the State of New Jersey.

14. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

15. Contact Us

For questions about these Terms and Conditions, contact us at order@newjerseyrush.com or call our office at (929) 431-8495.